FAQ

frequently ASKED QUESTIONS

  • Am I required to store long-term?

    We provide flexible month-to-month lease options. Store with us short or long-term. We do offer 12-month discounts. Call the manager for details. 

  • How do I pay my storage bill?

    Pay your storage bill online using a debit or credit card. You can also speak to your facility manager about autopay. No checks or cash. 

  • What documentation do I need to rent a unit?

    Current registration and insurance in the leaseholder's name, three pictures of what you will be storing (including the license plate), and a valid form of government-issued ID such as a driver’s license, passport, or state ID. 

  • What items am I not allowed to store?

    Perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items, or liquids, propane tanks, any loose items not secured inside the camper, bicycles, motorbikes, or firewood. This is for everyone's security. 

  • What happens if my vehicle doesn’t fit?

    No worries! Contact us, and we’ll help you find a better solution.

  • Can I upgrade to a larger space later?

    Yes, upgrades are always available based on space availability.

  • Are there width restrictions?

    Most spaces accommodate widths of up to 10-12 feet. If you need extra room, let us know!

  • What types of vehicles can I store at Simply Storage?

    We offer parking spaces for a variety of vehicles, including cars, trucks, motorcycles, RVs, boats, and trailers. If you’re unsure whether your vehicle will fit, contact our team for size recommendations.

  • Do I need to prepare my vehicle before storing it?

    Yes, we recommend ensuring your vehicle is in good condition before storage. This includes checking tire pressure, disconnecting the battery if storing long-term, and covering your vehicle for extra protection.

  • Can I access my vehicle at any time?

    Access hours vary by location. Please check with our facility for specific access times to ensure you can retrieve your vehicle when needed.

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